Returns & Exchanges
Due to the digital nature of font software and lettering assets, all sales are final once the download link has been accessed. If you have not yet downloaded your files or have encountered a technical defect, we are happy to assist with a replacement or refund within 30 days of purchase.
Verify Purchase Eligibility
Ensure your order was placed within the last 30 days and that the digital font files have not been successfully downloaded or activated.
Contact Support
Email our support team with your order number and a brief explanation of the technical issue or reason for the return request.
Technical Assessment
Our team will review your account logs to confirm the download status and troubleshoot any font rendering issues you may be experiencing.
Resolution and Deletion
If approved, your refund will be processed to the original payment method, and you must certify that all copies of the software have been deleted from your devices.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing